Privacy Policy – Intellico IT Services

Intellico IT Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how personal data is collected, used, and safeguarded. This Privacy Policy explains our data practices in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

This policy applies to all users of our website: www.IntellicoIT.com.

1. Information We Collect

Personal Information

We may collect personal information when you interact with our website, including but not limited to:

Name
Email address
Phone number
Company name
Business-related details

This information is collected through contact forms, service inquiries, surveys, or promotional activities.

Technical and Usage Information

We automatically collect certain technical information such as:

IP address
Browser type
Device information
Pages visited and time spent on the website

This data helps us monitor performance, improve user experience, and maintain website security.

2. Lawful Basis for Processing (GDPR)

Under GDPR, Intellico IT Services processes personal data based on the following lawful grounds:

Consent – when you submit forms or opt in to communications
Legitimate Interest – for website analytics, security, and service improvement
Contractual Necessity – when data is required to provide requested services
Legal Obligations – when required by law

3. How We Use Your Information

Your information may be used to:

Respond to inquiries and provide services
Communicate updates, offers, or marketing messages (with consent)
Improve website functionality and performance
Analyze user behavior and trends
Ensure security and prevent fraud

We do not sell personal information to third parties.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help websites function efficiently and improve user experience.

How We Use Cookies

Intellico IT Services uses cookies to:

Enable core website functionality
Analyze website traffic and user behavior
Improve content relevance and performance

Types of Cookies We Use

Essential Cookies: Required for website operation
Analytics Cookies: Help us understand how visitors use our website
Functional Cookies: Enhance personalization and user experience

Cookie Control

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. Third-Party Links

Our website may contain links to third-party websites. Intellico IT Services is not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies separately.

6. Data Sharing and Disclosure

We may share personal information only with:

Trusted service providers supporting website or business operations
Legal or regulatory authorities when required by law

All third parties are required to maintain confidentiality and data security.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Withdraw consent at any time

9. Your Rights Under CCPA (California Residents)

California residents have the right to:

Know what personal information is collected
Request access or deletion of personal data
Opt out of the sale of personal information (we do not sell data)
Not be discriminated against for exercising privacy rights

Requests can be made by contacting us using the details below.

10. Children’s Privacy

Intellico IT Services does not knowingly collect personal information from individuals under the age of 13. If such information is identified, it will be promptly deleted.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

12. Opt-Out and Communication Preferences

You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

13. Access, Update, or Delete Information

You may request to access, correct, or delete your personal information by contacting:

Email: info@intellicoIT.com

14. Changes to This Policy

Intellico IT Services reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

15. Contact Information

For questions or concerns regarding this Privacy Policy or your data rights, please contact:

Intellico IT Services
Email: info@intellicoIT.com